The support we provide to all our colleagues, clients and jobseekers is responsive, versatile and effective. Our commitment is based on our core values:

 

Customer first 

To put our clients and candidates at the centre 

• Putting our clients and candidates at the centre of everything we do is imperative – every decision you make should consider how it will impact the customer experience.

• We want to ensure we understand our customers and strive to continually increase customer satisfaction rates.

 

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Accountability & integrity

Take responsibility for your actions and stand by your promises.

Accountability is about ownership and initiative. Be responsible for your actions, behaviours and decisions and take pride in what you do.

 

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Effective communication 

We want to create a culture of teamwork, collaboration and helping each other.

In order to achieve this, it's important to communicate clearly and openly with colleagues, candidates and clients.

 

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Respect

For each other, our communities, and our environment

• Treat people how you’d like to be treated and use empathy and patience – think before you act considering body language, tone of voice and expression.

• Treat all people equally to encourage inclusiveness and avoid discrimination.

• Be mindful of our social, economic, and environmental impact.

 

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Empowerment 

You will be given the tools, training, and support to be able to make decisions and take actions, in line with company goals and values.

Autonomy and responsibility will encourage creativity and continuous improvement.