Group Sales Support Assistant

Swansea

Up to £26,000 per annum basic + annual bonus

Monday - Friday, 8:45 - 17:15

Acorn by Synergie is working with a client in the Health, Beauty and Wellness industry who are seeking a fun and friendly individual to join their well established commercial team as a Group Sales Support Assistant.

The successful candidate will collaborate with internal teams to give customers a first class service, whilst the client will provide full training and the opportunity to grow and develop within the role.

Responsibilities:

* Manage and process customer orders in a timely manner with a 'right first time' mentality.

* Provide outstanding customer service at all times.

* Resolve any issues that may arise.

* Ensure documentation is accurate and compliant with regulatory requirements.

* Liaise with other departments to provide a seamless service.

* Ability to work in a fast paced environment, especially at 'month end'

* Work towards departmental KPI's.

Key requirements:

* Previous experience in a customer service role.

* Excellent verbal and written communication skills.

* Proficient in Microsoft Office, including Excel.

* Experience in SAGE is desired.

* Ability to work as part of a team.

* Highly organised.

* Flexible to work additional hours as required.

* Strong administration skills.

Benefits:

* Company life insurance policy.

* Generous annual leave entitlement - 28 days + bank holidays.

* Annual bonus scheme.

* Company dental plan.

* Paid volunteer days.

* Free on-site parking.

Acorn by Synergie acts as an employment agency for permanent recruitment.